Crisis management is critical for business continuity, employee morale and revenues. For shareholders, sponsors and consumers, the message to Hockey Canada is clear: you are not managing this crisis properly.

I survived business on the foundation of one fundamental skill: negotiation. I could maximize the skills that came naturally to me, refine the ones that didn’t come as easily, and offload the stuff I had written off.

If you’re a public figure, or brand, I encourage you to ask your social media Community Manager these types of questions before employing their services.

The millennial-driven, Silicon Valley-inspired desire to own a start-up, get rich overnight and fly your private jet to an island full of cash, cars, craft beer and Converse sneakers. That's the dream, right?

Between the intricate storylines, fascinating character development and nostalgia-infused sci-fi aesthetic, Stranger Things has, in virtually every category, been a smashing success. Then there's the Eggo's.

An avid public speaker, published author and CEO, Ron Tite of the Tite Group sat down with me for coffee one October morning.

Al Capone was ruthless, cunning and deadly - but the world recognized him as charming, powerful and bold. When it comes to public relations, Capone is a fascinating case study.

The Australian-born CEO and Co-Founder of the Movemeber Foundation captured the audience’s attention, speaking with a fierce sense of passion about the movement he started in 2003.

In an ever-changing and evolving media landscape, being transparent - for better or for worse - can actually enhance your brand identity.